Help Center

New to PayIt Fort Smith? We’ll help you pay and manage your utility bills with ease.

Go to PayIt Fort Smith

  • Create a Profile on PayIt Fort Smith - Video Tutorial plus-icon minus-icon

    Create a PayIt Fort Smith profile in just a few steps. Watch this quick video tutorial to get started.     After you have created an account, see our other step-by-step guides to link a utility account, pay a bill, or enroll in AutoPay:  Link a...
    See more

  • Create a Profile on PayIt Fort Smith plus-icon minus-icon

    Follow the steps below to create a PayIt Fort Smith profile:    1. Visit PayIt Fort Smith and click on the blue Continue to Log in button.   2. Click Create an account    3. You can create an account using an email address or select ...
    See more

  • Why should I sign up in instead of continuing as a guest? plus-icon minus-icon

    The benefits for creating an account on PayIt Fort Smith are numerous. Residents with a profile can store payment and utility account information for faster future transactions. In addition, users can view receipts from past payments, and even sch...
    See more

  • Which sign-on method is most secure? plus-icon minus-icon

    All sign-on methods for PayIt Fort Smith are equally secure. The different social sign on options including Apple, Facebook, and Google are provided for your convenience. No matter how you choose to sign on to the website, your personal informatio...
    See more

  • How do I change my email address? plus-icon minus-icon

    Follow the directions below to change the email address associated with your PayIt Fort Smith profile: Note: If you sign in using the social sign on options (Facebook or Google) you will not be able to change your email with these steps. Contact P...
    See more

  • How do I change my password? plus-icon minus-icon

    Follow the directions below to change your PayIt Fort Smith profile password: Note: If you forgot your password or are locked out, click here to request a password reset link. If you created your account with a social sign-in option (Facebook, G...
    See more